SMS Terms & Conditions

Box & Go Shipping
Legal Business Name: Travis Gray Company, Inc.
Effective Date: November 14, 2026

1. SMS Messaging Program

Box & Go Shipping, operated by Travis Gray Company, Inc., offers an optional SMS messaging program for customers who wish to receive service-related communications, promotional messages, or both.

By subscribing to this program, customers agree to receive text messages from Box & Go Shipping based on their selected consent preferences.

2. Types of Messages

Depending on the consent provided, customers may receive:

Service-Related Messages

• Shipping inquiries and service updates

• Customer support communications

• Follow-ups regarding customer requests

• Information about shipping and packing services

Marketing and Promotional Messages

• Promotional offers and discounts

• Special announcements

• Information about available products and services

• Marketing updates from Box & Go Shipping

Customers can independently choose to receive service-related messages, marketing messages, both, or neither.

3. How to Subscribe

Customers can subscribe by visiting:

https://www.boxngoshipping.com/Stay-Connected

The Stay Connected form provides separate, optional checkboxes for service-related and marketing SMS consent.

Both checkboxes are unchecked by default.

Consent to receive marketing text messages is not required to purchase goods or services from Box & Go Shipping.

4. Message Frequency

Message frequency varies depending on customer interactions, service requests, and selected communication preferences.

Messages may be recurring while the customer remains subscribed.

5. Message and Data Rates

Message and data rates may apply to SMS messages sent to and received from Box & Go Shipping.

Charges depend on your mobile carrier and wireless service plan.

For questions about your text messaging or data plan, please contact your wireless provider.

6. Opt-Out Instructions

You can cancel SMS messages at any time by replying STOP to a text message from Box & Go Shipping.

After you send STOP, you will receive a confirmation message indicating that your opt-out request has been processed.

You will no longer receive messages covered by that subscription unless you provide consent again.

If you wish to subscribe again, you may complete the Stay Connected form and select your preferred messaging options.

7. Customer Support

For assistance, reply HELP to a text message from Box & Go Shipping.

You may also contact us directly:

Phone: (817) 599-0675
Email: boxngoshipping@gmail.com
Website: https://www.boxngoshipping.com

8. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by your mobile carrier, network availability, device compatibility, or other technical conditions.

9. Privacy and Data Protection

Box & Go Shipping respects your privacy and uses customer contact information according to the consent provided.

We do not sell or share SMS opt-in data or personal information with third parties for their marketing or promotional purposes.

For more information about how we collect, use, and protect customer information, please review our SMS Privacy Policy:

https://www.boxngoshipping.com/SMS-Privacy-Policy

10. Changes to These Terms

Box & Go Shipping may update these SMS Terms & Conditions to reflect changes in messaging services, business practices, or applicable requirements.

Any changes will be posted on this page with an updated effective date.

Continued participation in the SMS program after changes take effect is subject to applicable consent requirements.

11. Contact Information

For questions regarding these SMS Terms & Conditions, please contact:

Box & Go Shipping
Travis Gray Company, Inc.
502 N Main St
Weatherford, TX 76086
United States

Phone: (817) 599-0675
Email: boxngoshipping@gmail.com
Website: https://www.boxngoshipping.com

These SMS Terms & Conditions supplement the general Terms of Use available on our website.